Questions,
answered.

Peptides are short chains of amino acids, typically between 2 and 50, that serve as signalling molecules in the body. They occur naturally and play roles in processes like tissue repair, immune modulation, and metabolic regulation. The peptides we offer are synthetic analogs of naturally occurring sequences, manufactured to research-grade purity standards.

No. Our products have not been evaluated, approved, or authorized by the U.S. Food and Drug Administration (FDA), Health Canada, the European Medicines Agency (EMA), or any other regulatory body. No claims are made regarding safety, efficacy, or suitability for any regulated use. All products are sold strictly for research and educational purposes.

All vitalitiRX products are sold exclusively for laboratory, analytical, and scientific research purposes. They are not intended for human consumption, veterinary use, diagnostic use, therapeutic use, clinical use, or any form of ingestion or administration to humans or animals. By purchasing, you represent that you are acquiring products solely for legitimate research.

A COA is a document issued by an independent laboratory that verifies the identity, purity, and composition of a specific batch of product. You can request one via our Contact Us page.

HPLC stands for High-Performance Liquid Chromatography — the industry standard for peptide purity analysis. ≥98% means the test confirmed at least 98% of the sample is the target peptide. The remaining ≤2% is residual synthesis byproducts, not contamination.

Most research-grade peptides are not sterile unless explicitly stated. Proper sterile technique should be used when handling all products.

When stored correctly in a cool, dry environment, most lyophilized peptides are stable for 12–24 months.

Orders are processed within 1 business day. Standard shipping within Canada is 3–5 business days via tracked carrier. Tracking information is emailed once your order ships.

Orders are dropped off at the carrier Monday–Friday. Orders placed before 2:00 PM ET typically ship the same business day. Orders placed after that time ship the next business day.

Free expedited shipping is automatically applied on orders over $300. No code is needed at checkout.

Once your order ships, you'll receive a tracking link via email. Tracking may initially show 'label created' until the carrier physically picks up the package.

If tracking shows no delivery, contact us via our Contact page. We'll help file an inquiry with the carrier. Refunds or replacements are only issued once the investigation confirms loss.

Customers are responsible for entering accurate shipping details. Returned packages due to incorrect addresses may be reshipped at the customer's expense.

We ship exclusively within Canada. We do not currently ship internationally.

Yes. All orders ship in unmarked, unbranded outer packaging with no external indication of the contents. Products are securely packaged to protect against moisture, temperature changes, and physical damage during shipping.

Lyophilized (powder) peptides should be stored in a cool, dry place or refrigerated. Once reconstituted, they should be refrigerated and used within a short period for best stability. Avoid repeated freeze-thaw cycles. Detailed storage instructions are included with every shipment.

Due to the nature of research chemicals, all sales are final. Only products damaged during transit or with a verified defect reported within 72 hours of delivery may be considered for replacement. Contact us with your order number and photographs of any damage.

Contact contact@vitalitirx.com within 72 hours of delivery. Include your order number, photographs of the damage (both outer packaging and product), and a brief description. We will ship a replacement at no charge or issue a full refund, your choice.

Orders can only be changed or cancelled prior to shipment. Once an order is marked as preparing to ship, it is final and cannot be modified or cancelled. Subscriptions can be cancelled anytime from your account dashboard, with no fees, no contracts, no minimum commitment. To change your product, frequency, or payment card, cancel your current subscription and re-subscribe with your preferred options.

Subscriptions can be cancelled anytime from your account dashboard, with no fees, no contracts, no minimum commitment. To change your product, frequency, or payment card, cancel your current subscription and re-subscribe with your preferred options; the change takes effect from your next billing cycle.

No. All vitalitiRX products are strictly intended for laboratory and scientific research use only. They are not for human consumption, veterinary use, or any form of therapeutic application. By purchasing, you confirm that you are acquiring products solely for legitimate research purposes.

We require all purchasers to be at least 19 years of age and to acknowledge our Terms & Conditions, which include the research-use-only designation. We reserve the right to refuse or cancel any order at our sole discretion.

Yes. Discounts are available for bulk orders or recurring purchases. Contact us via our Contact page for a custom quote.

Every batch is third-party tested with HPLC purity analysis before it ships and we organize products by research goal, not just compound name, so you can find the right combination faster